A citizen-led campaign in Mumbai has brought fresh attention to the rollout of smart electricity meters, with organisers focusing on public awareness and consumer rights. The drive also collected about 100 complaints from residents who said they were dealing with pressure linked to meter changes.
According to the information available, many of the complaints centered on alleged forced installations and notices issued to consumers. The campaign appears to have served as a platform for residents to share concerns about how the transition to smart meters is being communicated and carried out.
The issue highlights a broader debate around smart electricity meters, which are often introduced as part of power-sector modernisation. While such systems are associated with digital monitoring and billing changes, consumer groups have increasingly stressed the need for transparency, clear consent procedures and proper grievance redressal.
In Mumbai, the campaign has added visibility to these concerns by combining awareness efforts with on-ground complaint collection. The response suggests that smart meter implementation remains a sensitive public issue, especially when residents feel they are not being adequately informed or given enough clarity about notices and installation practices.
