TreeSize is changing how it handles customer support for its software licenses. According to the report, the company will no longer renew support for perpetual-license users unless they move to a subscription plan.
The change signals a broader shift in TreeSize’s pricing and support strategy. Rather than continuing to offer ongoing support tied to older one-time purchases, the company appears to be steering customers toward recurring subscriptions.
TreeSize said the move is tied to economic pressures that have altered its business model. While the available details are limited, that suggests the company sees subscription revenue as a more sustainable way to fund updates, maintenance, and support.
For existing users, the decision could affect how they plan future software costs and support coverage. Customers who relied on perpetual licenses may now have to weigh whether to stay on their current version without renewed support or switch to a subscription-based option.
