An independent study commissioned by Basware suggests finance leaders are preparing to spend more on artificial intelligence, even as many organizations remain early in building the structure needed to manage it well. The findings point to strong momentum for AI in finance, especially in AP, but also highlight a gap between adoption and control.
According to the study, 76% of respondents plan to increase AI investment. At the same time, 67% of finance teams already use AI in AP. But only 39% say they have the operating model required to execute AI at scale, indicating that many businesses are still working through governance, processes and internal readiness.
The research also shows that spending decisions remain tightly linked to measurable returns. About 68% of respondents said they need proof of ROI before making any additional finance technology investments. That suggests finance departments are interested in expanding AI use, but want clearer evidence that the tools will deliver efficiency or cost benefits.
Another notable finding is that 55% expect AI investments in AP to pay back, reinforcing the view that finance leaders see practical value in automation and AI-driven workflows. Overall, the study paints a picture of a market moving forward with AI adoption, while still trying to build the controls and business case needed for wider rollout.
