Cracker Barrel says CEO Julie Masino will step down next month, a major leadership change that comes after a difficult stretch for the restaurant chain. The Lebanon, Tennessee-based company announced the move nearly a year after an attempted rebrand drew strong criticism from customers.
The company has also been dealing with sluggish sales, adding to pressure around the brand's direction. The combination of weak performance and negative reaction to the rebrand appears to have made Masino's tenure increasingly challenging.
Cracker Barrel said Masino will remain with the company during a transition period, signaling an effort to manage the leadership handoff without further disruption. The announcement puts fresh attention on how the chain plans to steady its business and reconnect with longtime diners.
For Cracker Barrel, the CEO departure marks another pivotal moment as it tries to recover from the backlash and improve results. Investors and customers will now be watching to see whether new leadership can restore momentum and bring more stability to the brand.