Abby Care founder Havi Nguyen is building a business around a problem many families know well: how to care for a loved one at home while also navigating complicated public health coverage. According to the report, Nguyen’s experience started early, as she helped manage Medicaid issues for her own family while working in her parents’ nail salon.

Her company aims to make that process easier through an AI-powered app that helps people understand whether they can become paid caregivers for relatives. The core idea is simple but important: many families provide daily home care already, yet the rules around Medicaid support and caregiver pay can be difficult to follow without guidance.

The story also points to the human side of that need. One example involves Jesse Vegas, who said early in his relationship with Deaunda Lira that he lives with epilepsy and severe seizures. Situations like that show why in-home support from someone close can be essential, and why families look for practical ways to make caregiving sustainable.

Nguyen’s startup sits at the intersection of health care administration and tech-enabled services. By focusing on paid family caregiving and easier Medicaid navigation, Abby Care is trying to turn a confusing process into something more manageable for households caring for loved ones at home.