Mayor Zohran Mamdani’s administration is facing criticism after officials announced that a deadly Legionnaires’ disease cluster on Manhattan’s Upper East Side had ended. The update, delivered Friday, quickly drew a negative response from residents who felt the city’s messaging did not match the fear and disruption caused by the outbreak.

According to the report, local people said they felt neglected during the public health emergency and viewed the city’s announcement as insensitive. The backlash centered less on the technical end of the cluster and more on the tone of the response, with neighbors frustrated that officials appeared to move on while the community was still processing what had happened.

The episode has put renewed attention on how city leaders communicate during health crises, especially when an outbreak has turned deadly. Even when officials believe a cluster is under control, residents often expect a message that acknowledges the seriousness of the event and the concerns of those living nearby.

The Upper East Side case now appears to have become both a public health story and a political one. While the administration signaled that the immediate outbreak had passed, the reaction from residents suggests the city may still face questions about how it handled the situation and how it spoke to the people affected.